Items purchased during our Sale period are eligible only for store credit (valid for 3 years) or product exchange if in stock. First exchange is free for USA orders.

You have 30 days from your order dispatch date to initiate a return. Simply return the unworn, unwashed products (try-on is okay) in its original condition including packaging, within 30-days with all tags intact. Products that do not meet these criteria will not be considered for return.

1. Visit our Return Portal to select the item(s) you'd like to return and provide a reason for each return.
[Note: Please select all items you want to return. Additional items not specified will not be processed]

2. Once you click “Submit Return,” you will receive a prepaid return label.

3. Prepare your item(s):
Ensure the item(s) are unworn, unwashed, and have all tags still attached.
Place the item(s) in their original packaging.

4. Attach your prepaid shipping label:
Download and print the return label.
Tape it securely to the parcel, ensuring the barcode remains visible.

5. Send your return:
Drop off your parcel at nearest Post Office.

6. Confirmation:
Watch for an email confirmation once your return has been received and your refund or store credit is processed.

If you need to exchange an item, please be aware that exchanges depend on online availability. If the item you're exchanging is not in stock when we process your request, you'll be given a store credit, based on whether the original item was purchased at full price or on sale.

The value of an item is based on the amount you paid as shown on your invoice. If you're exchanging for a different item, the value of the new item will be based on its current online price at the time of the exchange. We cannot honor discounts from previous sales or promotions.

Need a different style, size, or color? We’ve got you!
Our 30-day fit guarantee means first exchange fee is 100% on us. Please note that the items need to be unworn, unwashed (try-on is okay) in its original condition including packaging.

Start a return in our return portal.

• We are unable to process exchanges for Pliē FREE gift

• If a return for refund is processed against your order, resulting in the order value falling under the minimum purchase amount to qualify for the gift, you will be required to return the free gift alongside your return items for us to process your refund. Please return items unworn, unwashed, and in their original condition with all tags and packaging intact within 30 days.